Careers at Looni Ai

Help bring practical AI access to Africa and the Middle East.

We are building a lean regional team across partnerships, marketing, advocacy, and support. All roles are remote-first, and applicants should be willing to travel for regional meetings, partner visits, launches, or market work when required. Send your resume and role of interest to operations@looni-ai.com.

Hiring now Africa + Middle East

Remote-first roles with regional execution, local market knowledge, travel readiness, and customer focus.

Our team

Small team. Clear ownership. Regional reach.

Portrait of Alagan Mahalingam CEO

Alagan Mahalingam

Leads Looni Ai's company strategy, partnerships, commercial direction, and mission to make practical AI access easier across emerging markets.

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Focused on regional trust, partner growth, payment readiness, and turning Looni Ai into a simple first-month access layer for serious AI users.

Portrait of Mats Hultin COO

Mats Hultin

Owns operational execution, regional rollout, customer support standards, payment review, and partner onboarding.

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Operations leader building the manual activation process, support playbooks, marketer referrals, service quality, and country-by-country launch coordination.

Portrait of Muhammad Rashid CTO

Muhammad Rashid

Guides the platform roadmap, secure access workflows, automation, technical delivery, and the future product experience.

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Technical lead shaping secure signup flows, payment handoff, portal readiness, future dashboard automation, and a cleaner user experience as the service scales.

Why join?

Build a regional AI company while the market is still early.

01

Real market ownership

Roles are designed around clear regional responsibility, not vague assistant work. You will own outcomes and help shape the playbook.

02

Remote-first execution

Work with a lean team across Africa and the Middle East, with practical reporting, fast feedback, and local market autonomy.

03

Early-stage upside

Join while the company is still defining partnerships, support standards, payment operations, and customer growth channels.

Open roles

Current hiring priorities.

Compensation ranges are indicative monthly gross ranges and may vary by experience, city, contract type, and performance incentives. Every opening is remote-first and requires willingness to travel when regional work calls for it.

Job openings currently active
Africa

Kenya and Nigeria

Africa

Regional Director, Africa

Remote role

Lead Africa strategy, market launch, country teams, partnerships, growth targets, and operational execution.

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Own Looni Ai's Africa expansion agenda, starting with East Africa and Nigeria, while building a repeatable country launch playbook.

Travel readiness: Applicants should be willing to travel for country launches, partner meetings, government or ecosystem conversations, and regional team reviews when required.

  • Set regional priorities across growth, partnerships, hiring, marketing, advocacy, support, and customer activation.
  • Build and manage country-level leaders, referral networks, strategic partners, and high-value local accounts.
  • Track market performance, payment preferences, customer trust issues, support quality, and regional operating risks.
  • Report directly to leadership with weekly progress, blockers, hiring needs, budget recommendations, and expansion opportunities.
Qualifications & experience
  • 7+ years in regional leadership, market expansion, country management, partnerships, growth, operations, or technology business development.
  • Strong Africa market knowledge, especially East Africa and Nigeria, with credible networks across technology, startups, education, SME, creator, or public-sector ecosystems.
  • Experience leading distributed teams, setting targets, managing budgets, and turning early-stage ambiguity into operating rhythm.
  • Excellent executive communication, commercial judgment, and comfort representing a young AI company externally.
$4,000-$7,500/month + performance bonus
East Africa / Nigeria

Business Development Lead

Remote role

Build referral networks, sign channel partners, recruit local marketers, and close early business accounts.

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Own local growth targets, identify high-intent communities, and turn early demand into repeatable acquisition channels.

Travel readiness: Applicants should be willing to travel for partner visits, launch activity, regional meetings, or market development when required.

  • Build partnerships with creators, schools, coworking hubs, agencies, and SME communities.
  • Recruit, brief, and track marketer performance using referral codes and weekly reporting.
  • Run outbound outreach, qualify business accounts, and manage the first commercial conversations.
  • Share market feedback on pricing, objections, payment preferences, and support expectations.
Qualifications & experience
  • 3+ years in business development, partnerships, field sales, community growth, or channel management.
  • Strong local network in Kenya or Nigeria across startup, creator, education, SME, or technology communities.
  • Comfortable using CRM-style tracking, referral metrics, weekly targets, and commercial reporting.
  • Clear written and spoken English; local language fluency is a strong advantage.
$1,200-$2,500/month + commission
Africa

Partnerships Manager, Africa

Remote role

Build strategic partnerships with universities, agencies, coworking hubs, creator communities, and business networks.

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Turn trusted local institutions and communities into repeatable Looni Ai growth channels across East Africa, Nigeria, and future Africa markets.

Travel readiness: Applicants should be willing to travel for partner meetings, launch events, community activations, and regional relationship building when required.

  • Identify, pitch, and manage partnerships with universities, training programs, agencies, hubs, creator groups, and SME associations.
  • Create partner offers, referral arrangements, event collaborations, and education-led campaigns that drive qualified signups.
  • Coordinate with marketing, business development, and customer success so partner promises match activation capacity.
  • Track partner pipeline, conversion quality, referral performance, objections, and follow-up priorities.
Qualifications & experience
  • 3+ years in partnerships, ecosystem building, community growth, business development, education partnerships, or channel management.
  • Strong network across Africa technology, education, creator, SME, startup, agency, or professional communities.
  • Comfortable negotiating practical partner terms, running events, tracking partner performance, and maintaining relationship pipelines.
  • Excellent English communication; regional language fluency and existing institutional relationships are strong advantages.
$1,500-$3,200/month + performance bonus
East Africa / Nigeria

Marketing Manager

Remote role

Own campaigns, creator partnerships, launch messaging, social content, and conversion reporting.

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Lead the local marketing calendar from awareness to signup, with clear creative testing and weekly performance reviews.

Travel readiness: Applicants should be willing to travel for campaign launches, creator work, partner meetings, or regional activations when required.

  • Create campaigns for students, creators, founders, freelancers, and business teams.
  • Manage creator collaborations, community launches, paid tests, content calendars, and landing-page messaging.
  • Track campaign CAC, referral usage, signup quality, and customer questions from each channel.
  • Coordinate with support and business development so marketing promises match the activation experience.
Qualifications & experience
  • 3+ years in growth marketing, digital campaigns, social media, creator partnerships, or brand marketing.
  • Portfolio or examples showing campaign planning, content execution, and measurable conversion outcomes.
  • Confident with analytics, content calendars, paid test reporting, and audience segmentation.
  • Strong taste for clear copy, modern digital products, and practical AI use cases.
$1,500-$3,000/month
Africa

Social Media & Community Manager, Africa

Remote role

Run Africa-focused social channels, community engagement, creator content, launch storytelling, and daily audience growth.

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Build Looni Ai's public voice across Africa with useful, credible, and conversion-minded content for creators, students, founders, and teams.

Travel readiness: Applicants should be willing to travel for creator shoots, launch events, community meetups, partner visits, or regional content work when required.

  • Manage social calendars for LinkedIn, X, Instagram, TikTok, WhatsApp or Telegram communities, and region-specific channels.
  • Create short-form posts, launch updates, customer education, referral campaign content, and AI workflow examples for local audiences.
  • Engage comments and DMs, identify recurring objections, and route support or sales questions to the right team.
  • Track content performance, follower growth, referral-code usage, community questions, and campaign learnings by market.
Qualifications & experience
  • 2+ years managing social media, community, creator partnerships, digital campaigns, or content for a technology, fintech, SaaS, education, or creator brand.
  • Strong writing taste, practical content judgment, and ability to turn AI use cases into simple local stories.
  • Comfortable with social analytics, content calendars, community moderation, basic design tools, and short-form video workflows.
  • Excellent English communication; Swahili, Hausa, Yoruba, Arabic, French, or other regional language fluency is a strong advantage.
$1,000-$2,200/month + performance bonus
East Africa / Nigeria

Team Lead

Remote role

Lead regional execution across marketers, support handoffs, referral performance, and weekly growth priorities.

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Coordinate the local team day to day, keeping business development, marketing, customer support, and operations moving in the same direction.

Travel readiness: Applicants should be willing to travel for team coordination, market reviews, partner sessions, or regional execution when required.

  • Set weekly priorities for marketers, support reps, and local partner activity across East Africa and Nigeria.
  • Review referral-code performance, signup quality, user feedback, payment issues, and market objections.
  • Run short team check-ins, escalate blockers, and make sure customer promises match operational capacity.
  • Prepare concise weekly updates for leadership on pipeline, support load, risks, wins, and recommended changes.
Qualifications & experience
  • 4+ years in team leadership, regional growth, operations, customer success, business development, or startup execution.
  • Experience managing distributed teams, field marketers, support staff, or market launch projects.
  • Strong judgment, clear written reporting, and comfort using dashboards, spreadsheets, CRM-style tools, or referral trackers.
  • Excellent English communication; local market knowledge in Kenya, Nigeria, or wider East Africa is strongly preferred.
$1,800-$3,500/month + performance bonus
East Africa / Nigeria

Operations Manager

Remote role

Own payment-review workflows, activation handoffs, process quality, reporting, and customer operations readiness.

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Build the operating rhythm behind Looni Ai's manual signup, payment confirmation, card follow-up, and access activation process.

Travel readiness: Applicants should be willing to travel for operational setup, partner handoffs, regional reviews, or team onboarding when required.

  • Design and maintain operating checklists for crypto verification, card-payment requests, referrals, waitlist handling, and access instructions.
  • Track turnaround times, support volumes, pending activations, refund or dispute risks, and recurring process gaps.
  • Coordinate with customer service, leadership, and future automation teams to turn manual work into repeatable systems.
  • Document SOPs, quality standards, escalation rules, and daily reporting so the team can scale without losing trust.
Qualifications & experience
  • 4+ years in operations management, customer operations, fintech operations, SaaS operations, marketplace operations, or startup execution.
  • Strong process design skills with experience writing SOPs, running dashboards, and improving manual workflows.
  • Comfort handling sensitive payment-adjacent information with privacy, accuracy, and escalation discipline.
  • Experience with support tooling, spreadsheets, payment operations, CRM systems, or workflow automation is a strong advantage.
$2,200-$4,500/month
Africa

Payments & Risk Lead, Africa

Remote role

Protect customer trust by managing payment verification, risk checks, dispute prevention, and clean activation records.

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Own the payment-control layer for Africa signups so crypto hashes, card-link requests, referrals, and activations are reviewed accurately.

Travel readiness: Applicants should be willing to travel for operations training, partner payment reviews, regional process setup, or audit-readiness work when required.

  • Review crypto transaction hashes, card-payment link requests, referral discounts, payment exceptions, and activation handoffs.
  • Build risk checklists for duplicate signups, suspicious references, refund-risk signals, customer disputes, and manual approval gaps.
  • Maintain payment logs, reconciliation notes, escalation trails, and daily status reports for operations and customer success.
  • Improve payment verification SOPs while protecting user privacy and avoiding unsafe handling of card details.
Qualifications & experience
  • 3+ years in payments operations, fintech operations, risk operations, fraud prevention, reconciliation, customer operations, or compliance support.
  • Strong attention to detail and comfort handling payment-adjacent information with privacy, accuracy, and calm escalation discipline.
  • Experience with spreadsheets, CRM tools, support systems, crypto references, card-payment processes, or manual review queues.
  • Clear written English and ability to explain payment status without creating confusion or overpromising access.
$1,800-$3,500/month + performance bonus
Africa / Middle East

Customer Success & Activation Lead

Remote role

Own the customer journey after signup: payment verification, password creation, onboarding, retention, and escalations.

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Make sure every paid user feels guided, verified, activated, and confident enough to start using Looni Ai quickly.

Travel readiness: Applicants should be willing to travel for team onboarding, regional customer workshops, partner sessions, or service-quality reviews when required.

  • Own the activation queue from submitted signup payment to password creation link and first successful login.
  • Create onboarding templates for Explorer Pass and Pro User customers, including Claude Opus 4.8 + Codex 5.5 Ultra Fast guidance.
  • Monitor stuck activations, card-link requests, crypto verification handoffs, refund-risk signals, and urgent support escalations.
  • Turn customer questions into clearer support scripts, help content, and process improvements for operations and support teams.
Qualifications & experience
  • 3+ years in customer success, onboarding, support operations, account management, SaaS operations, fintech operations, or digital subscriptions.
  • Strong judgment around payment-adjacent support, activation status updates, customer trust, and escalation handling.
  • Comfortable writing clear onboarding emails, support macros, customer playbooks, and weekly activation reports.
  • Experience with AI tools, SaaS onboarding, CRM systems, support desks, or subscription retention is a strong advantage.
$1,800-$3,200/month + performance bonus
East Africa

Local Advocacy Lead

Remote role

Advise on legal, government, and public-sector relationships across East Africa, with emphasis on Kenya.

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Help Looni Ai understand regional expectations around AI access, consumer trust, digital payments, and public-sector engagement.

Travel readiness: Applicants should be willing to travel for stakeholder meetings, policy conversations, partner visits, or regional advisory work when required.

  • Map relevant regulators, ministries, industry bodies, university networks, and technology associations.
  • Advise leadership on local policy conversations, risk areas, government relations, and partnership etiquette.
  • Support market-entry briefs covering consumer protection, data expectations, payments, and responsible AI messaging.
  • Represent the company in early stakeholder conversations with a practical, compliance-minded tone.
Qualifications & experience
  • 5+ years in public policy, legal advisory, government relations, regulatory affairs, or technology advocacy.
  • Working knowledge of East African digital policy, consumer trust, data protection, payments, or AI conversations.
  • Existing relationships with relevant public-sector, legal, education, or technology ecosystem stakeholders.
  • Excellent briefing skills with the judgment to separate legal risk, policy risk, and commercial opportunity.
$2,000-$4,000/month
5 openings

Customer Service Representatives

Remote role

Support users, confirm payment details, answer onboarding questions, and escalate access issues.

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Give users a fast, calm, and trustworthy first experience while the signup and activation process is still manual.

Travel readiness: Applicants should be willing to travel for training, team onboarding, regional support setup, or company meetings when required.

  • Respond to signup, payment, referral, waitlist, and access questions across email and approved support channels.
  • Check submitted transaction hashes, payment references, and plan selections before escalation.
  • Maintain support notes, common question templates, and issue categories for the operations team.
  • Escalate urgent access problems with enough context for quick resolution.
Qualifications & experience
  • 1+ year in customer support, online operations, helpdesk, sales support, or community moderation.
  • Strong written English, patient communication, and comfort handling payment or account-status questions.
  • Organized enough to follow checklists, document cases, and escalate with accurate context.
  • Familiarity with AI tools, crypto payment references, or digital subscriptions is helpful but not required.
$700-$1,200/month
Middle East

GCC and regional markets

GCC

Regional Director, GCC

Remote role

Lead GCC market entry, premium partnerships, regional hiring, commercial strategy, and high-trust execution.

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Own Looni Ai's GCC expansion agenda across priority markets, with emphasis on premium users, partners, institutions, and trusted local execution.

Travel readiness: Applicants should be willing to travel for GCC partner meetings, launches, executive conversations, events, and regional team reviews when required.

  • Develop GCC launch priorities across business development, marketing, advocacy, customer support, and operations.
  • Build relationships with agencies, innovation hubs, education groups, consultants, creator communities, and strategic business accounts.
  • Guide regional positioning for premium customers who expect clarity, trust, service quality, and responsible AI messaging.
  • Report market performance, regulatory considerations, partnership opportunities, hiring needs, and customer feedback to leadership.
Qualifications & experience
  • 8+ years in regional leadership, GCC market expansion, partnerships, commercial strategy, operations, consulting, or technology business development.
  • Strong GCC network across professional services, technology, education, innovation, creator, enterprise, or public-sector ecosystems.
  • Experience managing senior stakeholders, premium customers, distributed teams, and region-specific launch plans.
  • Excellent English communication is required; Arabic fluency and prior GCC operating experience are strong advantages.
$6,000-$11,000/month + performance bonus
Middle East

Business Development Manager

Remote role

Develop enterprise and creator partnerships, manage local channels, and open high-value accounts.

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Open premium regional channels and turn interest from teams, agencies, and professional users into qualified revenue.

Travel readiness: Applicants should be willing to travel for account meetings, partner visits, launches, or regional business development when required.

  • Build relationships with agencies, consulting firms, education groups, creator communities, and innovation hubs.
  • Develop local partner pipelines, negotiate referral or channel agreements, and manage account follow-up.
  • Prepare market feedback on purchase behavior, enterprise objections, payment expectations, and compliance questions.
  • Collaborate with marketing on region-specific offers, launch events, and high-intent audience segments.
Qualifications & experience
  • 4+ years in business development, partnerships, B2B sales, regional expansion, or channel leadership.
  • Track record opening accounts or partnerships in GCC or wider Middle East professional markets.
  • Comfortable with premium customer expectations, commercial negotiation, and executive-level follow-up.
  • Arabic fluency is a strong advantage; English business communication is required.
$3,500-$6,000/month + commission
GCC

Partnerships Manager, GCC

Remote role

Build premium partnerships with agencies, innovation hubs, education groups, consultants, and professional communities.

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Turn trusted GCC institutions, agencies, and professional networks into high-quality acquisition and brand trust channels for Looni Ai.

Travel readiness: Applicants should be willing to travel for partner meetings, events, launch activations, executive conversations, and regional relationship building when required.

  • Identify and manage partners across agencies, education groups, innovation hubs, consultants, creator communities, and business networks.
  • Create partner campaigns, referral arrangements, event collaborations, and premium audience activations that drive qualified signups.
  • Coordinate with marketing, business development, advocacy, and support so regional partner expectations are handled professionally.
  • Track partner pipeline, commercial value, referral conversion, stakeholder feedback, and region-specific objections.
Qualifications & experience
  • 4+ years in partnerships, business development, channel management, ecosystem growth, strategic alliances, or regional expansion in GCC or Middle East markets.
  • Strong network across professional services, education, technology, agencies, creators, innovation hubs, or business communities.
  • Comfortable managing premium stakeholders, partner reporting, event collaboration, and commercial follow-up.
  • Excellent English communication is required; Arabic fluency and existing GCC partner relationships are strong advantages.
$3,500-$6,500/month + performance bonus
Middle East

Marketing Manager

Remote role

Lead paid and organic campaigns, influencer outreach, launch events, and market-specific positioning.

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Shape a polished regional brand presence for professional users who expect trust, clarity, and premium service.

Travel readiness: Applicants should be willing to travel for launches, creator campaigns, events, partner meetings, or regional marketing work when required.

  • Plan campaigns across social, creator partnerships, email, communities, launch events, and paid media tests.
  • Adapt positioning for founders, consultants, students, agencies, creators, and business teams.
  • Track creative performance, referral conversion, signup quality, and customer objections by channel.
  • Coordinate with business development so campaigns support real partnerships and high-value accounts.
Qualifications & experience
  • 4+ years in regional marketing, growth, brand campaigns, creator marketing, or performance marketing.
  • Experience adapting messaging for Middle East audiences across English and ideally Arabic-speaking markets.
  • Strong campaign reporting discipline, including audience testing, channel performance, and conversion metrics.
  • Good instinct for premium digital services, AI adoption, and trust-building content.
$4,000-$7,000/month
GCC

Social Media & Community Manager, GCC

Remote role

Own GCC-facing social content, premium community engagement, creator coordination, and regional brand trust.

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Build a polished GCC social presence that speaks to founders, consultants, students, agencies, creators, and professional AI users.

Travel readiness: Applicants should be willing to travel for creator shoots, events, launch activations, partner meetings, or regional content work when required.

  • Manage region-specific content calendars across LinkedIn, X, Instagram, TikTok, WhatsApp or Telegram communities, and campaign channels.
  • Create premium social content for AI workflows, Claude Opus 4.8 + Codex 5.5 Ultra Fast use cases, launch offers, and customer education.
  • Coordinate creator collaborations, community replies, DMs, social listening, and handoffs to sales, support, or operations.
  • Track creative performance, referral conversion, audience sentiment, campaign learnings, and market-specific objections.
Qualifications & experience
  • 3+ years in social media, community, creator marketing, content strategy, digital campaigns, or brand marketing in GCC or Middle East markets.
  • Strong English writing and premium brand judgment; Arabic fluency is a strong advantage.
  • Comfortable with social analytics, content calendars, short-form video, community moderation, and cross-functional campaign reporting.
  • Experience with technology, SaaS, AI, fintech, education, consulting, creator tools, or premium digital services is helpful.
$2,500-$4,500/month + performance bonus
GCC

Payments & Risk Lead, GCC

Remote role

Manage payment verification, premium support risk, dispute prevention, records, and activation controls for GCC users.

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Own the payment-control layer for GCC signups so card-link requests, crypto references, premium accounts, and activations are reviewed cleanly.

Travel readiness: Applicants should be willing to travel for operations training, partner payment reviews, regional process setup, or audit-readiness work when required.

  • Review card-link requests, crypto references, referral discounts, payment exceptions, high-value account issues, and activation handoffs.
  • Create risk checklists for duplicate signups, suspicious payment references, refund-risk signals, disputes, and manual approval gaps.
  • Maintain payment logs, reconciliation notes, escalation trails, and status reporting for operations, customer success, and leadership.
  • Improve payment verification SOPs while protecting user privacy and avoiding unsafe handling of card details.
Qualifications & experience
  • 4+ years in payments operations, fintech operations, risk operations, fraud prevention, reconciliation, customer operations, or compliance support.
  • Experience with premium customer expectations, payment-status communication, manual review queues, and privacy-aware escalation.
  • Comfortable with spreadsheets, CRM systems, support desks, card-payment workflows, crypto references, and clean operational reporting.
  • Excellent English communication is required; Arabic fluency and GCC fintech or payment operations experience are strong advantages.
$3,500-$6,500/month + performance bonus
Middle East

Advocacy & Government Relations Lead

Remote role

Support legal, compliance, public-sector, and market-entry discussions across priority countries.

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Guide the company through regional stakeholder conversations where trust, regulation, AI policy, and payments matter.

Travel readiness: Applicants should be willing to travel for government relations, stakeholder meetings, advisory work, or regional market-entry discussions when required.

  • Map government, legal, digital economy, AI policy, education, and innovation stakeholders in priority markets.
  • Prepare leadership briefs on regulatory expectations, public-sector opportunities, market-entry risk, and local norms.
  • Support partnership conversations with universities, technology bodies, public-sector programs, and legal advisors.
  • Help keep external messaging responsible, accurate, and locally appropriate.
Qualifications & experience
  • 6+ years in government relations, public policy, legal strategy, compliance, technology advocacy, or market-entry advisory.
  • Knowledge of Middle East digital economy priorities, AI policy discussions, data expectations, or public-sector procurement.
  • Ability to brief founders clearly on sensitive regulatory, reputational, and partnership considerations.
  • Existing stakeholder relationships across government, legal, education, or technology networks are highly valued.
$5,000-$9,000/month
5 openings

Customer Service Representatives

Remote role

Handle customer onboarding, payment questions, waitlist support, and first-response service quality.

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Support a premium customer experience for users who need clear payment, activation, and access communication.

Travel readiness: Applicants should be willing to travel for training, team onboarding, regional support setup, or company meetings when required.

  • Respond to users with clear, professional updates on signup status, card requests, crypto references, and referrals.
  • Document customer issues, categorize recurring questions, and help build a stronger support knowledge base.
  • Coordinate with operations when payments, access instructions, or plan selections need manual review.
  • Maintain response quality across time zones with a calm, helpful, and privacy-conscious tone.
Qualifications & experience
  • 2+ years in customer support, customer success, account support, online operations, or service desk work.
  • Excellent English writing; Arabic or another regional language is a strong advantage.
  • Comfortable with support templates, case documentation, escalation workflows, and privacy-aware communication.
  • Experience supporting subscriptions, fintech, SaaS, creator tools, or AI products is helpful.
$1,800-$3,000/month

Apply

Send your resume and role of interest.

Include your country, expected compensation, start date, relevant experience, travel availability, and 3-5 lines on why this market fits you.

operations@looni-ai.com

Strong applications include

Help us understand fit quickly.

Role and region

Name the exact role, country, city, and whether you can cover East Africa, Nigeria, Middle East, or a specific local market.

Proof of execution

Share numbers, campaigns, teams managed, partnerships closed, support volumes handled, or policy work completed.

Availability and pay

Include expected compensation, earliest start date, preferred contract style, time-zone constraints, and willingness to travel for regional work.

Hiring process

Simple, direct, and fast.

01

Resume review

We review your resume, location, role fit, compensation expectation, and relevant market experience.

02

Working conversation

Shortlisted candidates discuss practical scenarios: growth, support, operations, policy, or marketing depending on the role.

03

Offer and onboarding

Selected candidates receive scope, compensation, reporting rhythm, and first 30-day priorities before starting.